Hardware maintenance
Harel information Technologies – experts in immediate solutions
At Harel, we are aware that your time is precious. A faulty work station, stuck printer or non-responding server can incapacitate your business; cause you to lose precious time and money.
Harel’s hardware maintenance department put at your disposal a line of advanced solutions that encompass all of the equipment in your organizations: from printers, through storage systems, servers to work stations (including thin clients).
In order to assure the most professional, fast and efficient service, the department provides a variety of services nationwide. The company has four branches, which have expert technical technician teams and a replacement warehouse.
Alongside a variety of support services at the customer’s site, the support centers offer remote control of workstations and servers.
As a part of its commitment to the highest standard and professionalism in service, Harel enriches the professional knowledge of the hardware maintenance staff through workshops and courses in Israel and abroad.
In order to provide its customers the utmost flexibility, the hardware maintenance department offers flexible service offers, starting form fast support (response to a call within an hour of the call) to extensive service within 24 hours.